Return / Refund Policy

Lola's Couture Collection allows returns for unworn merchandise in exchange for store-credit. Please check the measurements carefully. Due to stocking, exchanges are not always possible so it's important that sizes are checked accurately. All returns due to defective items must be received within 5 business days.

If you are looking to process a return due to defect, please email us with a photo of the defective merchandise at  for the return address. Please do not forget to include a note within the package including an order #.

All returns must not be used or worn. Please provide a tracking number with the package that you are returning. If you would like to return an item, please contact us at and we will process your return from there.

We will not accept any items for a Refund or Exchange which were received past 3 days (US orders) or 5 days (International orders) from Delivery date or returned in worn condition and/or with missing tags. All such items will be returned back to the sender.

Defective or Wrong Merchandise: All items are fully inspected before shipped, however, should you receive a defective item; please contact us within 2 days of receipt to be eligible for a return. Send a picture of the item to along with your order number.

We reserve the right to deny any returns if we suspect that the merchandise has been worn. We do not accept returns on swimwear and lingerie.

Original shipping charges are non-refundable.

Free Shipping will take 15-20 days

Express Shipping 5-7


Please plan 2 weeks in advanced to purchase to ensure delivery for any events.  We are not able to return/refund for this reason once orders are processed/shipped.